A voice AI receptionist for Norfort Gymnastics that answers every call about programs, ages, schedules, pricing and parties, day or night, and hands the busy ones back to your office.
The Norfort office is open Monday to Thursday, 11:00am to 2:30pm, and closed Friday through Sunday and every holiday. That's about 14 staffed hours in a 168-hour week. Classes run evenings and weekends, which is exactly when parents pick up the phone. Right now those calls reach voicemail.
It's a voice AI receptionist trained on Norfort's actual programs and policies. Warm and professional, built for the parents who make up most of your callers. It picks up instantly after hours, and during office hours it waits a few rings so your staff answer first, then catches the overflow.
Programs, age ranges, class length, schedules, pricing, registration, parties, camps and policies, straight from your knowledge base. Parent & Tot, Preschool, Cangym, Boys Gym, CanJump, Rec Cheer and more.
Sends registration and schedule links by text mid-call (your Uplifter portal), so a high-intent parent can sign up while they're still thinking about it.
During staffed hours, account, billing and competitive questions route to the office. Outside hours, it takes a clean message and emails it over.
If an answer isn't in the knowledge base, it takes a message instead of inventing one. Your programs and pricing are always represented accurately.
Confirm programs, pricing and policies, design the call flows and greeting, and assess your Shaw landline so we know exactly how the number reaches your agent.
We build and tune the agent in a private test line. You call in, hear it handle real questions, and we adjust until it sounds right before anything goes live.
Switch on after-hours and overflow coverage, hand over portal access, and monitor the first days closely, tuning as real calls come in.
Room to grow when you're ready:
The plan costs a fraction of what the same coverage would take in staff time. Every call it answers that would've gone to voicemail is upside on top.
Reference estimates based on typical clubs and standard staffing rates. We confirm the real figures with you before launch.
We run live inbound receptionists today for gymnastics clubs and dance studios in Alberta. We know the programs, the age questions and the registration rush.
Every call is logged, transcribed and recorded in your portal. You see exactly what your agent said and what parents asked.
Alberta-based, CAD billing, and support that understands your market.
Your agent answers only from your knowledge base and takes a message when it doesn't know. No made-up prices or classes.
VoiceShiftAI · info@voiceshiftai.com
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